RETURNS INFORMATION

RETURNS &
REFUNDS

IF SOMETHING ISN'T RIGHT, WE'LL HELP YOU SORT IT.

We want you to be completely satisfied with your order. If you need to return a product, here's everything you need to know.

  1. RETURN WINDOW

    You can request a return within the applicable return period after receiving your order. The confirmed return timeframe will be shown here before launch.

  2. RETURN CONDITIONS

    To be eligible for a return, items should be returned in their original condition with all included components and packaging where reasonably possible. Proof of purchase, such as your order number, may be required.

  3. HOW TO RETURN

    To start a return, please contact us at support@chronicalperformance.com with your order number and details. We'll then provide the appropriate return instructions. Please contact us before sending an item back.

  4. REFUNDS

    Once your return has been received and assessed, we'll let you know the outcome. Where a refund is due, it will be issued to the original payment method. Your bank or payment provider may take additional time to show the refund.

STILL HAVE QUESTIONS?

NEED HELP?

If you have any questions about returns, refunds or anything else, feel free to reach out. We'll get back to you as soon as possible.

EMAIL US support@chronicalperformance.com